I tried another, third-party app called SendAnywhere which resulted in an error message when attemptimg to transfer over 2'000 photos, but it helped me find out that the files that are not copying with Image Capture are not corrupted because they transferred fine. Sometimes the transfer stops because the phone was going to sleep and needing to be unlocked again, which made the process more cumbersome. There is no "retry" button or explanation.Įven when I try dragging smaller batches, I have the error even dragging just one file at a time. I cannot see the list of files that are not transferred (it clips after 5). I dragged the photos I wanted to copy to a folder where I wanted to back them up, several thousands at a time (there are over 20'000 photos on the iPhone), and always get errors such as: I plugged in and unlocked the iPhone and opened Apple's Image Capture. I have a Mac Mini 2011 running High Sierra. I need to reduce the amount of data on the phone before I can back it up with iTunes. use them and delete and with my internet speed it takes way to long to get anything done.I have an iPhone 12 Pro with several thousands of photos and videos inside of it that I would like to offload onto an external hard drive. I can not use iCloud as I do about 200 - 300 photos a day. I have reloaded iTunes, Just updated to OS sierra from Yosemite with all updates, and rebooted computer and iPad several times. When I do plug in and select iPad I only get ghosted images that give me error if I try and upload. I do get message to trust but then nothing. (blue tooth mouse works) iPad blue tooth airdrop works to other computer. I have tried the capture app to transfer pictures (image capture core error 9912) and air drop will not stay connected to blue tooth long enough to do anything. I can just plug it in to my other mac mini and get the photos but when I plug it into iMac mid 2011 i get the same errors. I have the same problem but it is with an old iPad mini. I did also try to set up an Air Drop to manually transfer the photo files, but since I use my iPhone as a hotspot for the network, that wouldn't work.Īny ideas on what to try? I've done the closing apps and restarting, rebooting the iPhone, etc basics.ġ 1.6 GHz Intel Core i5 (i5-2467M) CPU: 2-core Unplugging the phone would clear the device list, but when plugging back in again these apps STILL say it's the first phone connected, not the second. But when I went back into Photos and iPhoto, it still showed the FIRST phone under devices, and even the same number of thumbnails pending import (again, just the outlines, not the actual photos). Within iTunes, it recognized that I was now plugging in the other phone with its correct device name. ![]() I tried switching to my work iPhone so I could get an idea whether it was the laptop or the phone causing the problem. When I told it to import, I got an error message: "Some items cannot be added to your Photo library because they may be unrecognizable file format or the file may not contain valid data." Each of the file names came up as follows: "(null) (IMG_1215.jpg)" Within the apps, it showed the correct number of pending photos for import, but only showed the outline for the thumbnails, not the photos themselves. I plugged in my iPhone via USB to my laptop, and found I could not import new photos from the camera roll on the phone to Photos, iPhoto, or Image Capture.
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